Your privacy matters to us. This policy explains exactly what personal data kitayamachu collects, why we collect it, and how we keep it safe โ in plain language you can actually understand.
Here's a quick look at how kitayamachu handles your personal information.
kitayamachu builds privacy into every feature from the ground up. We collect only what we need, store it securely, and never sell your personal data to third parties.
We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
All data transmitted between your device and kitayamachu is protected by industry-standard TLS encryption. Sensitive data at rest is encrypted using AES-256.
We tell you exactly what data we collect and why. No hidden tracking, no surprise data sharing. You can request a full copy of your personal data at any time.
Under the Philippine DPA, you have the right to access, correct, and erase your personal data. kitayamachu makes it easy to exercise these rights through your account settings or by contacting our Data Protection Officer.
kitayamachu does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate and improve the kitayamachu platform.
Summary: kitayamachu ("we," "us," "our") is committed to protecting the personal data of all players and visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the kitayamachu platform. By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
kitayamachu operates an online gaming platform accessible to players in the Philippines. In the course of providing our services, we necessarily collect and process certain personal data about our players, visitors, and prospective users. We take this responsibility seriously.
This Privacy Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the applicable issuances of the National Privacy Commission (NPC). It applies to all personal data collected through the kitayamachu website, mobile platform, customer support channels, and any other touchpoints through which you interact with kitayamachu.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal data is kitayamachu, operating the platform at kitayamachu.org. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy and our data processing activities.
If you have any questions about this Privacy Policy or wish to exercise your data subject rights, you may contact our DPO using the details provided in Section 14 of this Policy.
kitayamachu collects personal data through several means, including information you provide directly, data generated through your use of the platform, and information received from third parties such as payment processors and identity verification services.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality |
| Contact Data | Email address, mobile number, residential address (city, province, barangay) |
| Verification Data | Government-issued ID (PhilSys, passport, driver's license), selfie/photo for liveness check |
| Financial Data | GCash account name/number, bank account details (BPI, BDO, Metrobank), transaction history |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Support Data | Chat transcripts, support tickets, feedback and survey responses |
When you access the kitayamachu platform, we automatically collect certain technical and behavioral data, including:
kitayamachu may receive personal data about you from third-party sources, including:
kitayamachu uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, kitayamachu processes your personal data on the following legal bases:
kitayamachu does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements, including: identity verification providers, payment processors, cloud hosting providers, customer support platform providers, and analytics service providers. All such providers are contractually bound to process your data only on kitayamachu's instructions and in accordance with applicable data protection law.
kitayamachu may disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), PAGCOR, the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Where required by applicable regulations or where a player has self-excluded, kitayamachu may share relevant data with responsible gaming registries or self-exclusion databases operated by Philippine gaming regulators.
In the event of a merger, acquisition, or sale of all or substantially all of kitayamachu's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
โ We never sell your data. kitayamachu does not share your personal information with advertisers, data brokers, or any third party for their own independent marketing or commercial purposes.
kitayamachu uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Session management, login authentication, security tokens | Yes โ cannot be disabled |
| Functional | Language preferences, game settings, UI customization | Optional |
| Analytics | Aggregate usage statistics, performance monitoring, error tracking | Optional (consent required) |
| Marketing | Personalized promotions, campaign attribution | Optional (consent required) |
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the kitayamachu platform.
kitayamachu retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with kitayamachu's data disposal procedures.
kitayamachu implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kitayamachu will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kitayamachu:
๐ง To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
The kitayamachu platform is strictly intended for individuals aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If kitayamachu becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to kitayamachu, please contact us immediately using the details in Section 14.
The kitayamachu platform may contain links to third-party websites or services. This Privacy Policy applies solely to the kitayamachu platform. kitayamachu is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.
kitayamachu reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by email or by posting a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the kitayamachu platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact kitayamachu's Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust kitayamachu for a secure, fair, and exciting online gaming experience.
๐ Join kitayamachu Today๐ Must be 21 or older ยท DPA 2012 Compliant ยท Your data, protected